Customer Service Specialist (Full time - Retail - Omni Service Team Specialist)

Company Overview:

At Decathlon, we live and breathe sports! With our presence in over 60 countries, we share a vibrant and energetic company culture fueled by our four core values: Vitality, Responsibility, Authenticity, and Generosity. In Hong Kong, we're on a mission to “Move People through the Wonders of Sport” and transform the way people experience sports. From our cutting-edge research to innovative retail solutions, we're passionate about bringing the thrill of sports to every corner of the city. With our expanding network of 8 stores and exciting projects in the pipeline, we're looking for sporty superstars to join our team!

 

Role Overview:

Are you a sporty entrepreneur at heart? Join our Hong Kong retail team as a Customer Service Specialist (Full-time Omni Service Leader) and become a driving force in enhancing customer satisfaction. Working hand in hand with your Store Services & Operations Leader, your main objective will be to go above and beyond in satisfying our sports users and driving our Hong Kong project forward. From assisting customers with inquiries to ensuring the highest standards of customer service are met, you'll play a crucial role in improving the overall customer experience. Embrace this opportunity to make a lasting impact by providing exceptional support and delivering top-notch service to our valued customers!

Disclaimer: Decathlon Hong Kong Ltd.does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All information collected will be kept strictly confidential and will be used for recruitment purpose only.